Shipping & Delivery Policy
Last updated: November 2026
AI DigitalGen
Namakkal, Tamil Nadu 637412, India
Email: sales@aidigitalgen.in · Phone: +91 97903 21115
Website: https://aidigitalgen.in
AI DigitalGen sells digital products, software and services. Nothing is shipped physically, so there are no shipping charges and no courier involved.
1. Digital products
This covers downloadable products such as the Little Tastes Baby's Foods Kit. Little Tastes is a brand of AI DigitalGen.
- How: a download link is sent to the email address you enter at checkout.
- When: within minutes of a successful payment. The links are also shown on the page you return to after paying.
- Cost: free. There is no delivery or shipping charge.
- How long links last: 7 days. Save the files to your phone or Drive, and they are yours to keep.
2. If your download does not arrive
Check your spam or promotions folder first. If it is not there after 10 minutes, or a link has expired, write to sales@aidigitalgen.in or call +91 97903 21115 with the email address you used at checkout. We resend it the same day. If you entered the wrong email address, tell us the correct one and we will send it there once we have confirmed your order.
3. Software and services
Groze is delivered online. On subscribing, access is normally provided within 24 hours, and in most cases the same day. Service work such as websites, campaigns and development is delivered to the timeline agreed in your written scope.
4. Refunds and cancellation
Digital products are non-refundable. See the No Refund Policy for Digital Products. For subscriptions and services, see the Refund & Cancellation Policy.